Got Questions? We’ve Got Answers

Find all the answers you need about Debzi’s premium streetwear from sizing, materials, and care instructions to shipping, returns, and payment options. Shop confidently with clarity and ease.

FAQs – Debzi

Product & Material Questions

All our jackets, hoodies, sweatpants, and tracksuits are made from premium cotton fleece (70% cotton, 30% polyester) for comfort, durability, and a soft, stylish feel.

Yes! All products reflect the actual color, design, and style, though slight variations may occur due to screen settings or lighting.

Absolutely! Our fabrics are designed for all-day comfort while maintaining a premium streetwear look.

Sizing & Fit

Check our size chart on each product page. If you’re between sizes, we recommend sizing up for a relaxed fit or down for a slim fit.

Yes, our streetwear is designed with standard sizing in mind, but oversized styles may fit slightly looser.

Yes, exchanges are possible if the item meets return conditions.

Shipping & Delivery

Yes, we deliver across Pakistan

Delivery typically takes 3–7 business days depending on your location.

Yes, tracking details are provided once your order has shipped.

Shipping fees (if any) are displayed at checkout. Some promotions may include free shipping.

Returns & Refunds

Returns are accepted within 14 days of delivery if the item is unworn, unwashed, and has original tags.

Refunds are processed within 3 business days after the returned item is received and inspected.

  • For damaged, defective, or incorrect items, Debzi covers the return shipping.

  • For change of mind, the customer pays the return shipping.

Contact us within 48 hours with photos or videos. We offer a full refund or free replacement, depending on availability.

Yes, exchanges are possible if the item meets return conditions.

Payment & Orders

Yes! COD is available across Pakistan, along with secure online payment methods.

Orders can only be cancelled before shipping. Once dispatched, follow the return process instead.

We accept COD and all major online payment methods available on the website.

Customer Support

You can reach us 24/7 via:

Yes! Our team is happy to assist you with product fit, styling tips, and any pre-order questions.